What you are agreeing to
Every ticket sold through yourticketapp is also subject to: - the Presenter's term and conditions (please see the Presenter's website); - any terms and conditions of the venue at which event is held (please see the venue's website); and - any terms and conditions that may be printed on the ticket.
The Presenter reserves the right to add, withdraw, reschedule or substitute and/or vary programs, prices, venues, seating arrangements and audience capacity.
You may use the Site and the information contained within for your own personal and non-commercial reference only.
Accuracy of the Information You Provide; Complying with Laws; Verifications and Authorisations
You may be asked to provide information during processes you engage in on the Site. You represent and warrant that all information you provide will be true, complete and correct, and that you will update all information as it changes. You also acknowledge that complying with laws is your responsibility, AND YOU AGREE NOT TO HOLD US LIABLE FOR YOUR FAILURE TO COMPLY WITH ANY LAW OR OUR FAILURE TO NOTIFY YOU OF, OR PROPERLY APPLY, ANY LAW. WE WILL COMPLY WITH LAW ENFORCEMENT AND MAY PROVIDE THEM WITH ALL INFORMATION YOU SUBMIT TO US TO ASSIST IN ANY INVESTIGATION OR PROSECUTION THEY MAY CONDUCT. If we are unable to verify or authenticate any information or authorise your credit card or bank account information, you may be prohibited from using the Site.
Links and Search Results
The Site may automatically produce search results that reference or link to third party sites throughout the World Wide Web. yourticketapp has no control over these sites or the content within them. yourticketapp cannot guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. yourticketapp does not endorse the content of any third party site, nor do we warrant that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against yourticketapp for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, please notify us at firstname.lastname@example.org and we will investigate your claim and take any actions we deem appropriate in our sole discretion.
You may not use the Site to resell or link to other sites for the purpose of selling tickets of any kind. We reserve the right to block access to this Site or yourticketapp's other services, or cancel a ticket order or ticket with respect to any person believed to be, or believed to be acting in concert with any person who is believed to be, violating the law or these Terms or yourticketapp's rights, or utilising automated means to process or place ticket orders, or who has ordered a number of tickets that exceeds the stated limit. Violating any limitations or terms on the Site will be deemed to be a violation of these Terms.
Access and Interference
You agree that you will not use any robot, spider or other automatic device, process or means to access the Site. Nor shall you use any manual process to monitor or copy our web pages or the content contained thereon or for any other unauthorised purpose without our prior expressed written permission. You agree that you will not use any device, software or routine that interferes with the proper working of the Site nor shall you attempt to interfere with the proper working of the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not access, reload or "refresh" transactional event or ticketing pages, or make any other request to transactional servers, more than once during any three second interval. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own personal, non-commercial use) from the Site without the prior expressed written permission of yourticketapp.
Unauthorised Use of the Site
We reserve the right, in our sole discretion, to modify, suspend or discontinue any part of this Site at any time, with or without notice to you. We also reserve the right, in our sole discretion, to impose limits on certain features and services and to restrict access to any part or to the entire Site without notice to you. We shall not be liable to you or any third party for any claim or cause of action arising out of our exercise of the foregoing rights.
YOURTICKETAPP DOES NOT PROMISE THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT IT WILL PROVIDE SPECIFIC RESULTS FROM USE OF THE SITE OR ANY CONTENT, SEARCH OR LINK ON IT. THE SITE AND ITS CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOURTICKETAPP CANNOT ENSURE THAT FILES YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. YOURTICKETAPP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALSO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOURTICKETAPP WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, AND PUNITIVE AND CONSEQUENTIAL DAMAGES. YOURTICKETAPP MAKES NO GUARANTEE OF ANY SPECIFIC RESULT FROM USE OF THIS SITE OR USE OF THE YOURTICKETAPP SERVICE. YOURTICKETAPP DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTY USERS, YOURTICKETAPP USERS, ADVERTISERS AND/OR SPONSORS ON THE SITE, IN CONNECTION WITH THE YOURTICKETAPPSERVICE OR OTHERWISE RELATED TO YOUR USE OF THE SITE AND/OR THE YOURTICKETAPP SERVICE. YOURTICKETAPP IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS OR FAILURE TO ACT OF ANY VENUE, PERFORMER, PROMOTER OR OTHER THIRD PARTY IN CONNECTION WITH OR REFERENCED ON THE SITE.
Without limiting the foregoing, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the Site to yourticketapp at email@example.com. yourticketapp may investigate the claim and take appropriate action, in its sole discretion.
Limitation on Liability
OTHER THAN IN RESPECT OF ANY RIGHTS UNDER THE AUSTRALIAN CONSUMER LAW (INCLUDING WITHOUT LIMITATION IN RESPECT OF ANY CONSUMER GUARANTEE) OR ANY OTHER APPLICABLE LAW UNDER WHICH LIABILITY CANNOT BE EXCLUDED OR LIMITED, IN NO EVENT WILL YOURTICKETAPP BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES OR BUSINESS OPPORTUNITIES, EVEN IF YOURTICKETAPP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify and hold yourticketapp and its affiliates, and each of yourticketapp's and its affiliates' respective officers, agents, employees, contractors and principals, harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site.
If any part of this agreement is held to be unenforceable, the unenforceable part must be given effect to the greatest extent possible and the remainder will remain in full force and effect. This agreement is governed by the laws of Queensland, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Queensland, Australia.
yourticketapp act as agent for the Presenter, and as such, we can only refund tickets in accordance with the Presenter's terms and conditions, and to the extent permitted by law, yourticketapphas no liability to you.
The Presenter reserves the right to alter the date, the venue and the entertainment and activities as advertised, without prior notice to you. Your entitlement to a refund in such circumstances is determined by the Presenter. Please contact yourticketapp directly first in order to determine your eligibility for a refund. If the date, time or venue of an event is rescheduled or changed, your ticket will remain valid for the rescheduled date, time and venue.If the Presenter authorises a Refund, We will refund to you the ticket price.
Refund of Booking fees / transaction fees may be refunded, depending on the Presenter and the reason for the refund. Any refund payable can only be made back to the credit card (whether temporary or otherwise) used in the original transaction.
yourticketapp has worked very hard at their ticket offering in partnership with their Event Partners. However, we realise it may not be exactly what you expected or you may perceive it doesn’t quite operate the way it is described. Should this rare occurrence take place, yourticketapp's Event Partners will provide a refund equal to the value of the ticket price paid should you bring this to our attention prior to the ticketed event commencing. We ask that you write your reason in the message box firstname.lastname@example.org Examples may include: you did not authorise the payment for the tickets, or the online solution is not working satisfactorily on your device. If yourticketapp and its Event Partner, at their collective sole discretion, decide that your grievance is legitimate, you’ll get a refund within 3 Business Days of notifying us of your grievance. You’ll be contacted via email letting you know whether you are receiving a refund or not.